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Ground Operations Management in Airport Environment

Ground Operations Management in Airport Environment

Price : 3,000.00 AED + 5% VAT

Duration: 2 Days

Start date: 23/06/2019

End date: 24/06/2019

Category: Safety & Risk Management

The learning outcome of this course is to provide participants with knowledge of Ground Operations Management in airport environment from both, aircraft operator and airport operator prospective. This is achieved through series of discussions and group studies to highlight current challenges in the aviation industry. Furthermore, the course will showcase best practice in people’s management which is the most valuable asset for any organization.

  • Airport Operation managers and supervisors
  • Duty Manager and operation supervisors of ground handling agents
  • Station Managers of aircraft operators
  • Any aviation professional involved in technical operations who is seeking career in Ground operations particularly Airport Operation and Airline Operation
    • What is a station?
    • Role and responsibilities of a station manager
    • Emergency Planning
    • Occupational health and safety
    • The basics of budgets and cost control for station
    • Corporate and station quality control program
    • Airline and Airport Security
    • Fraud prevention
    • Airside Safety
    • Baggage Handling Management
    • Passenger Handling Management
    • Service level agreements (how to develop SGHA?)
    • People management (effective ways of communication)
Mr. Ahmed Abdellatif

Mr. Ahmed Abdellatif

Aviation Professional

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Date and Time
23/06/2019 - 24/06/2019
08:00 AM - 02:00 PM


Ground Operations

Certificate of Completion 

Description shall be shared by COC